Attention Cavalier Automotive Customers

We are open for business as usual!Out of an abundance of caution, we have implemented a daily disinfecting process for all of our common areas. Specific areas of the interior of customer’s cars and keys are being disinfected after being dropped off and picked up at our facility to protect both our customers and employees.If you prefer, It is possible to conduct business with Cavalier and have no physical contact; you may drop off your vehicle utilizing the night drop off, review your digital inspection, authorize the work and pay by credit card over the phone. We can then lock your keys in your car or where ever you prefer.We wish everyone good health, and we feel it is essential to communicate that we are treating our customer’s and employee’s health, safety, and well-being with the HIGHEST priority.

-Cavalier Automotive

Troutville Auto Repair

(540) 966-1113
Mon - Fri: 7:30 AM - 5:30 PM

Service and Promotional Restrictions

  • All promotions, Birthday Oil Changes, coupons, emails, web or print-based advertisements are for most passenger cars and light trucks
  • All promotions require a printed copy of the promotion, email, text message or are able to be displayed on your electronic device's display
  • Foreign, Imports, 4x4's, AWD’s, Trucks, SUV’s or any vehicle with aftermarket modifications or accessories may have additional parts and/or labor charges
  • Prices do not include core charges, applicable taxes, disposal fees or shop supply fees
  • We reserve the right to refuse promotional prices or services if necessary
  • Prices and services are subject to change without notice
  • Tires are excluded from all promotions except those of the respective manufacturers
  • No discounts available for Fleet Vehicles
  • Virginia State Inspections, are excluded from all promotions except for promotions specifically stating “VA State Inspection”
  • STORAGE CHARGES: Vehicles left for more than 10 days from job completion will be charged $15.00 per day storage until the job is paid in full and the vehicle is removed from our premises

Birthday Email Restrictions

Customers of Cavalier that are appropriately registered in our management systems are eligible to receive the Free Birthday Oil Change when the following criteria have been met:

  • Their birthday is recorded in our management system.
  • Their current and active email is registered in our management system.
  • Marketing is enabled in our business management system.
  • They have “opted in” in the Kukui system to receive emails.
  • They print the email, forward the email to [email protected] or Display their email on a smartphone at the time of redemption.
  • They are a current customer; an existing customer is a customer that has Purchased parts and labor from our service department in the previous 12 months totaling $20.00, excluding shop supplies, taxes or State Inspection fees.
  • If no purchase has been made over the last 12 months then a qualifying purchase of $20.00 the day of redemption, excluding shop supplies, taxes, State Inspection Fees, other discounts, coupons, web or print-based Promotions will fulfill the above requirements.
  • This benefit is limited to one per household/account.
  • This benefit includes up to 5 quarts of Castrol synthetic blend motor oil, filter, and Labor.
  • This benefit may be redeemed on most domestic passenger cars and light trucks.
  • Foreign, Imports, 4x4's, AWD’s, Trucks, SUV’s or any vehicle with aftermarket modifications or accessories may have additional parts and/or labor charges.
  • This “Free Birthday Oil Change” benefit is subject to change without notice.
  • We reserve the right to refuse this benefit when necessary.
  • Rules and Regulations Effective September 1st, 2013

Revised 9/14/2016

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