4/19/2018
5

Have been having my Avalon serviced by Cavalier staff for 7 years and have always been impressed by their quality work, attention to detail, and reasonable prices. A gem of a business in Botetourt!

4/17/2018
5

Great job as always

4/9/2018
5

Always good service.

4/6/2018
5

Great work. Fast and very reasonably priced. Great experience! I’ll be back in the future.

4/6/2018
5

The only place I take my cars...

4/5/2018
5

Great shop. Great techs. Fast service.

4/4/2018
5

Always polite and helpful, they explain in detail any problems with your vehicle.

3/30/2018
5

They were very polite and i did not wait long at all

3/30/2018
5

Thank you!

3/29/2018
4

Had great customer service up until it was time to pick my vehicle up. The woman working the front desk didn't bother to acknowledge my partner or my presence until another customer came in. We had already been inside waiting for 5-10 minutes. There was a young woman ahead of us at the counter using the phone to speak to someone I'm assuming in the garage. So we continued to wait while they were chit chatting. A man came in from the back as well. He joined the conversation and they then proceeded to look at a cell phone at who knows what not related to the situation at hand. When we were finally spoken to the woman calls out now who can I help... As if she was completely unaware that we had been standing their all that time. She then took my credit card for payment, offering me no information, while continuing to converse with the other man that works there. Then my receipt is handed to me without even looking my direction. I stood waiting for her to say something "have a nice day" " thank you for your business" or anything at all. I supposed she realized that I wasn't leaving and then told me to have a nice evening... I was excited to go to a new garage, especially one so close to my home. I know it's not the biggest problem but it did make for a sour impression.