Troutville Auto Repair

Very over priced. My car had its sway bar fixed and it was fine but a week later it started dying in the middle of the road. Apparently they didn’t detect that problem when I paid 1000 dollars for my car to be fixed. They wanted me to pay 2000 dollars on a car that is worth 1300. You would think they would point out the age and value of your car but nope. Also they took about a week to get my car inspected. In conclusion very unhelpful and over priced.

Knowledgeable-efficient-only place we take our vehicles for everything!

BEST * FIVE STARS * Finding a trustworthy service for your car is almost as hard as finding a good Doctor. Fortunately, I found Cavalier and Mike Cassell. Very professional, great follow up and most important - GREAT SERVICE, supported by very knowledgeable, experienced and top rated technicians. After living in Roanoke for five years - this is the ONLY place I will now take my cars.

BEST * FIVE STARS * Finding a trustworthy service for your car is almost as hard as finding a good Doctor. Fortunately, I found Cavalier and Mike Cassell & Team. Very professional, great follow up and most important - GREAT SERVICE, supported by very knowledgeable, experienced and top rated technicians. After living in Roanoke for five years - this is the ONLY place I will now take my cars.

A Huge thank you for the outstanding service from start to finish on my recent visit Monday June 22, 2020. I called June 22, early afternoon to inquire on getting my AC checked. My fan was only blowing hot air. James was cute ours and offered me 3:30 slot that very day. I said yes and asked for approximate cost. I took it in at 3:30 and shortly thereafter gave me the summary of their assessment. The belt that drives the AC had broken and required replacement before they could check the Freon. This vehicle is a 1999 Subaru Outback. I agreed and the part was delivered but was not the right part and the man from the parts store said he would bring it by as he was heading home. I explained my obligation of childcare my need to be home by 6 pm, and James was very diligent to cover all the basis to accommodate my schedule. Excellent service from start to finish and my AC was working perfectly and I was home right in time. Many thanks to every one who made this possible I apologize i did not ask the technician name who repaired my car but please let him know how appreciative I am. God bless him and all of the Cavalier folks and I pray and believe for your continued great success in all you do. Thank you for being there.

Trustworthy agency. They find the problems and fix them giving you a detailed explanation of what is wrong (if anything). They are good to tell you when something does not need to be done---which saves money!!! Pleasant workers and a comfy waiting area. I would this recommend Cavalier to anyone!

Always has been a great place to take your vehicle to get good pricing and very efficient service. Highly recommend.

Nice , Professional , personnel

Very rude