Troutville Auto Repair

Great garage, friendly and will take good care of your car!

Cavalier Automotive was so helpful to us when our car broke down on a trip from NC to NJ. They diagnosed a problem and we were able to get back on the road before the end of a busy Friday afternoon. Great service, great staff, very reasonable. Thank you.

Great customer service, straight-shooters, high quality work, fair and reasonable prices.

Consistently excellent work.

I like to thank the entire team at Cavalier Auto for their level of professionalism, dedication to their customers and fair pricing. My alternator died enroute to Georgia, late in the day in a complete downpour. As I entered the shop after 4:30 pm, I had resigned myself to the fact that they probably would not be able to accommodate my needs so late in the day. Much to my surprise, Chad spoke up and said that if they could get the part, he would stay late to install it and get me on my way. Long story short, the part arrived quickly and Chad installed it in short order. Being from out of state, and not knowing anything about Cavalier, I expected a big bill. Not only was the bill in line with what my home shop would have charged, it was LESS! Hat's off to the team at Cavalier for honesty, integrity and most of all, their kindness to a stranded motorist. Thank you and God Bless!!

I've been taking my vehicles to Cavalier for about seven years. They have always provided excellent service. I highly recommend them!!

You did a great job - and it was done quickly!

I took my cars to this place for state safety inspection around a month ago. You can find I even gave them a five star review for that service. On the back of my receipt, I have been given an invoice for an oil change, which was due soon. That was the only reason I set an appointment, took a work day and brought my car to this place, only to find out they are going to charge me almost twice the invoice they gave me. They claimed that oil price have risen significantly and they had to increase it. They even charged me extra for 0W-16 oil as they mentioned, this was a special oil. I found it on Amazon that you can have 5 quart of this oil delivered to your door for $26. I am pretty sure it is going to be much cheaper for them as they buy it in bulk. I took their service, only because I did not want to waste another work day and ended up paying around $100 for an oil change and tier rotation. On top of that, they tried to convince me to buy an oil flush service for a car less than a year old with only 20000 miles on it. At first, I found them to be hardworking guys, who try to earn a living but this last experience has totally changed my view. I would never again take my car to this place. You may find all the receipts and invoices attached