PHENOMENAL customer service! With our first encounter, we were quoted a repair cost and we authorized the work. Upon pick-up, we learned the quote was based on a math mistake, and did not include about $1000 of labor! No hassle or haggling - the person who made the mistake had already gotten the manager's OK for them to "eat" the full amount of the mistake. Being new to this area, we have adopted them for all of our automotive needs, and continue to enjoy their excellent customer service, professionalism, and commitment to quality.