Troutville Auto Repair

(540) 966-1113
Mon - Fri: 7:30 AM - 5:30 PM
5

I have had my older Camaro in the shop with Cavalier Automotive for the last 4 weeks or so for a rear main seal leak. They had repaired the seal the first time and apparently it was still leaking oil after I had it back for a week or so. I took it back to them and they tried to repair it again but it was still leaking. The owner of them talked to me about redoing the plate the seal was connected to and checking the crankshaft. They did all of that and found that the gasket for the plate was split in half so they fixed it and now it’s all good! I’m writing this post to heap praise on the guys at cavalier automotive for following through and making sure everything was repaired at great cost to them since it was done on warranty from the original repair ticket. The owner took a lot of time to explain to me what he thought the problem was and was very helpful. So thanks again to cavalier automotive for excellent customer service!!

5

Cavalier Auto has always done a great job for us and the most recent appointment for our car was no exception. They worked hard to figure out what was wrong with our vehicle and promptly fixed the problem. The staff is awesome and has always been so friendly and nice to work with. Thank you Cavalier Automotive!

5

Wonderful and efficient service. Both husband and I will continue to go here.

5

Good people and service. Fair prices.

1

Recently visited to find out employees don't wear mask as required by state law and overall health of the public. I waited outside to avoid employees and customers not wearing mask. When I asked a few employees why are you not wearing mask "they didn't know it was required by state law" . Fifteen months after a world wide pandemic its understandable people would know, sure.

5

These guys saved our day and trip Could not b more helpful in finding a tire which was awesome and having us on the road in 2 hrs Ever in the area and need help with you car Be sure to visit this place Thank you so much guys...

Thank you and we were glad to be of service.

- Cavalier Automotive
5

I receive exceptional service every time I step into Cavalier Automotive! My most recent visit included a significant amount of work. When the lunchtime hour came around, the technician working on my car worked through his lunch hour so that I would not have to wait longer than necessary... I was blown away by this incredible gesture of kindness. Highly recommend!!

5

My sister recently recommended Cavalier Auto to me as I have been searching for a reliable service center since leaving my dealership service center. I am so grateful she did. I am very impressed with the service I received from the moment I entered the building until I picked up my car. Cavalier does an amazing job at communicating with you. They gave me a quote before the service that was lower than what I was expecting based on internet research and the quote was the amount I paid. They also had my car ready by the end of the day even though I was told it might be the next day before I could pick it up. Cavalier will be my choice from this point forward for servicing my car. Very impressed!

5

Very professional and helpful service as always.

5

This time it was back to Cavalier to have their experts check and get some advice on a 2009 Toyota with 120,000 miles that I am considering buying. They briefly road tested and checked the car from engine compartment devices, battery, fluids, filters, etc. to steering, suspension, tires & brakes front and rear. It took about an hour at a very reasonable cost. They concluded that the car is in great condition, only needing a manufacturer recommended change of spark plugs (at 120,000mi) and repair of a slightly ozing power steering hose. They also provided a detailed cost estimate of recommended services and answered all my concerns, like discovering that the required spark plugs (iridium & platinum?) cost $40 each. Ouch! I did decide to buy the car and it will be serviced at Cavalier like our other car.

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